Patient Access & Outreach Coordinator

Jmhsmn; Dawson (MN); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending (FSA)

Health Savings (HSA)

Retirement (401a/457)

Paid Time Off

Sick & Safety Leave

Extended Illness Bank

Zusammenfassung

Johnson Memorial Health Services is seeking an Outreach Receptionist to be the first point of contact for patients, visitors, and outreach providers. You will handle patient registration, scheduling, insurance verification, and payments while coordinating patient flow for outreach activities and hospital departments.

The position requires excellent communication skills, accuracy in documentation, and a focus on compassionate, high-quality care.

Qualifikationen

• High school graduate required.
• One-year medical front desk experience required.
• EPIC experience preferred.
• Strong communication and customer service skills.
• Proficient knowledge in insurances.
• Computer proficiency and EPIC experience preferred.

Aufgaben

• Greet patients and respond to phone calls in a welcoming and professional manner.
• Register patients and update/verify information in the EMR/EHR.
• Collect self-pay payments and insurance copays.
• Create and schedule appointments for the surgery department and outreach providers.
• Verify active patient insurance coverage.
• Update and maintain Patient Access work queues as assigned.
• Collaborate with departments to support quality patient care.
• Document patient histories accurately and communicate with staff with professionalism.
• Communicate with patients and staff with diplomacy and tact.
• Support continuous quality improvement and teamwork.
• Assist others as needed and perform other duties as assigned.

Kenntnisse

Front desk experience

EPIC experience

Communication skills

Customer service

Insurance knowledge

Computer proficiency

Ausbildung

High school diploma

Jobbeschreibung

Johnson Memorial Health Services is seeking an Outreach Receptionist to be the first point of contact for patients, visitors, and outreach providers. You will handle patient registration, scheduling, insurance verification, and payments while coordinating patient flow for outreach activities and hospital departments.

The position requires excellent communication skills, accuracy in documentation, and a focus on compassionate, high-quality care.