Patient Access Ops Lead

Atrium Health; Macon (GA); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plans

Job summary

Advocate Health is seeking a Coordinator - Patient Access at Navicent Medical Center to oversee daily patient access operations and ensure service levels meet department standards.

The role requires leadership, strong communication, and the ability to manage staffing, scheduling, and HIPAA-compliant patient registration while supporting financial processes and customer service excellence.

Qualifications

• High school diploma or GED required.
• Experience in patient access or related areas preferred.
• Strong communication and leadership skills required.

Responsibilities

• Oversee daily patient access operations to meet department standards.
• Educate and update staff on policies and procedures.
• Manage scheduling and staffing within budget guidelines.
• Assist with financial processes including point-of-service collections and reconciliations.
• Ensure HIPAA privacy and patient registration accuracy.

Skills

Leadership

Communication

Analytical skills

Multitasking

Attention to detail

Customer service

HIPAA knowledge

Education

High school diploma or GED

Tools

EPIC

Insurance verification tools

Microsoft Office

Job description

Advocate Health is seeking a Coordinator - Patient Access at Navicent Medical Center to oversee daily patient access operations and ensure service levels meet department standards.

The role requires leadership, strong communication, and the ability to manage staffing, scheduling, and HIPAA-compliant patient registration while supporting financial processes and customer service excellence.