Patient Access Operations Manager

Bestcare; Omaha, Northern (NE, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Nebraska Methodist Health System is seeking a Registration Manager to oversee patient registration and pre-registration across hospital and imaging/surgical areas. You will manage daily operations, staff, and compliance with safety and accreditation standards, while collaborating with Revenue Cycle for authorizations and collections.

The role requires a Bachelor's degree in a related field, 2–3 years in registration or healthcare access, and at least 1 year of supervisory experience; CHAM

Qualifications

• Bachelor's degree in Business or Healthcare field preferred.
• Minimum 2-3 years' experience in registration or healthcare access, healthcare insurance or business office or equivalent required.
• Minimum 1 year previous supervisor or leadership experience required.
• Certification in Healthcare Access Management (CHAM) preferred.

Responsibilities

• Participative Decision Maker by demonstrating a desire to make an important contribution.
• Heightened Focus on Efficiency.
• Improves patient care/customer service and fosters personal responsibility.
• Selects the right people to serve our patients/customers.
• Embraces/exceeds organizational expectations for customer service.
• Ensures compliance with all applicable federal, state, and other regulatory jurisdictions regarding patient registrant.
• Collaborates with Revenue Cycle to ensure authorizations/notifications are obtained.
• Supports Point of Service Collections.

Skills

Interpersonal skills

Leadership

Customer service

Problem solving

Communication

Team leadership

Education

Bachelor's Degree in Business or Healthcare related field

Tools

Microsoft Office

Job description

Nebraska Methodist Health System is seeking a Registration Manager to oversee patient registration and pre-registration across hospital and imaging/surgical areas. You will manage daily operations, staff, and compliance with safety and accreditation standards, while collaborating with Revenue Cycle for authorizations and collections.

The role requires a Bachelor's degree in a related field, 2–3 years in registration or healthcare access, and at least 1 year of supervisory experience; CHAM