Patient Access Operations Leader

University of Miami; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami, Bascom Palmer Eye Institute, is seeking a full-time Manager, Patient Access in Miami, FL. You will lead outpatient clinic operations, supervise PAR/CBOR teams, and partner with physicians and staff to ensure efficient patient access and high-quality care.

Responsibilities include monitoring productivity, coordinating with multiple departments, and driving process improvements while maintaining regulatory compliance.

Qualifications

• Strong leadership and staff management abilities in a clinical setting.
• Experience supervising outpatient clinic operations.
• Ability to monitor productivity and improve patient flow.

Responsibilities

• Actively manage outpatient clinic daily operations and environment.
• Supervise onsite patient access and clinic support staff.
• Monitor service productivity to improve operational efficiency and patient outcomes.
• Conduct rounds to evaluate wait times, bottlenecks, and service gaps.

Skills

Leadership

Operational excellence

Staff supervision

Workflow optimization

Patient access knowledge

Education

Bachelor’s degree preferred

Tools

EPIC

Job description

The University of Miami, Bascom Palmer Eye Institute, is seeking a full-time Manager, Patient Access in Miami, FL. You will lead outpatient clinic operations, supervise PAR/CBOR teams, and partner with physicians and staff to ensure efficient patient access and high-quality care.

Responsibilities include monitoring productivity, coordinating with multiple departments, and driving process improvements while maintaining regulatory compliance.