Patient Access Manager - Operations & Team Leadership

University of Miami; Miami, Northern (FL, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

The University of Miami/UHealth Department of Clinical Access invites applications for a full-time Manager, Patient Access for the UHealth Primary Care Practice in North Miami. The role oversees the department's business operations to ensure smooth patient entry, accurate data, and proper payment collection.

Ideal candidates have a Bachelor's degree and at least 3 years of leadership experience, with strong knowledge of registration, insurance verifications, budgeting, and process improvement.

Qualifications

• Bachelor’s degree in a relevant field required.
• Minimum 3 years of relevant experience required.
• Operational Management: optimizes day-to-day operations and processes for efficiency.
• Organizational Development: implement strategies to improve effectiveness and manage change.
• Financial Oversight: knowledge of financial operations and management.
• Team Leadership: create and maintain a cohesive, productive team and collaborate with others.
• Technical Proficiency: skilled in office software, technology, and relevant applications.
• Communication: strong verbal and written communication.

Responsibilities

• Recruits, supervises, trains, and disciplines staff, and prepares performance reports.
• Manages day-to-day activities of personnel to ensure timely patient registration, accurate data entry, and proper payment collection.
• Verifies insurance eligibility and ensures correct information on patient charts prior to clinic date.
• Serves as department expert on registration, insurance verifications, and documentation guidelines.
• Ensures adequate staff coverage on a 24-hour basis.
• Assists in developing and implementing the department’s annual budget.
• Collaborates with upper management on strategy, initiatives, and policies.
• Keeps current knowledge of rules and regulations and educates staff on changes.
• Establishes and assesses internal controls and university policy compliance.
• Ensures staff are trained on controls and policies.

Skills

Operational Mgmt

Org Development

Financial Oversight

Team Leadership

Tech Proficiency

Communication

Education

Bachelor's degree

Tools

Office software

Job description

The University of Miami/UHealth Department of Clinical Access invites applications for a full-time Manager, Patient Access for the UHealth Primary Care Practice in North Miami. The role oversees the department's business operations to ensure smooth patient entry, accurate data, and proper payment collection.

Ideal candidates have a Bachelor's degree and at least 3 years of leadership experience, with strong knowledge of registration, insurance verifications, budgeting, and process improvement.