Patient Access Operations Leader

Brattleboro-Memoria; Fairview Village (VT); On-site; USD 70,000 - 100,000; Full time

Job summary

Brattleboro-Memoria in Vermont is seeking a Patient Access Manager responsible for the strategic oversight and daily operations of patient access functions, including inpatient and outpatient registration, scheduling and insurance verification.

The role leads a front-line team across multiple locations, collaborates with Revenue Cycle and IT to streamline workflows, support strategic initiatives, and ensure alignment with organizational goals while enhancing the patient experience.

Qualifications

• Associates Degree or equivalent.
• Strong background in managing diverse staff and problem solving.

Responsibilities

• Oversee inpatient and outpatient registration, scheduling and insurance verification.
• Lead a front-line staff team across multiple locations.
• Collaborate with Revenue Cycle, IT and directors to streamline access workflows.
• Ensure compliance with regulations and improve registration accuracy.
• Develop training programs and monitor KPIs for access operations.

Skills

Diversity management

Problem solving

Education

Associate's Degree or equivalent

Job description

Brattleboro-Memoria in Vermont is seeking a Patient Access Manager responsible for the strategic oversight and daily operations of patient access functions, including inpatient and outpatient registration, scheduling and insurance verification.

The role leads a front-line team across multiple locations, collaborates with Revenue Cycle and IT to streamline workflows, support strategic initiatives, and ensure alignment with organizational goals while enhancing the patient experience.