Patient Access Operations Lead

Southwest General; Middleburg Heights (OH); Sur place; USD 52 000 - 75 000; Plein temps

Résumé du poste

Southwest General is seeking a Pre-Access Supervisor to oversee the daily operations of the Pre-Access Management Department, ensuring efficient patient scheduling, pre-registration, insurance verification, and pre-certification processes.

You will provide direct supervision, training, and support to staff, monitor performance, conduct quality audits, and drive process improvements while maintaining regulatory compliance and a positive patient experience.

Qualifications

• Knowledge of medical terminology and payer requirements.
• Experience with insurance verification processes.
• Experience with EHR, patient scheduling, and registration systems.
• Proficiency in Microsoft Office applications is not explicitly required here; focus on relevant healthcare ops.

Responsabilités

• Oversee daily operations of the Pre-Access Management Department.
• Provide supervision, guidance, and training to Pre-Access staff.
• Conduct quality audits and monitor staff performance.
• Identify opportunities for process improvement and enhance patient experience.

Connaissances

Medical terminology

Third-party payer requirements

Insurance verification processes

EHR

Patient scheduling

Registration systems

Formation

High school diploma or GED

Associate or bachelor's degree preferred

Description du poste

Southwest General is seeking a Pre-Access Supervisor to oversee the daily operations of the Pre-Access Management Department, ensuring efficient patient scheduling, pre-registration, insurance verification, and pre-certification processes.

You will provide direct supervision, training, and support to staff, monitor performance, conduct quality audits, and drive process improvements while maintaining regulatory compliance and a positive patient experience.