Patient Access Operations Lead

St. Mary's Health Care System; Lavonia (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

St. Mary's Health Care System in Lavonia, GA is seeking a full-time on-site Patient Access Supervisor with leadership experience. The role requires prior healthcare experience in patient access and a willingness to support the supervisor, with 12-hour shifts.

The position focuses on overseeing workflow, coordinating registers and scheduling, and fostering a compliant, patient-centered environment. The ideal candidate will mentor staff and drive process improvements within the revenue cycle.

Qualifications

• High school graduate or equivalent / GED.
• Minimum of three years experience in patient access, pre-service, and/or registration.
• Ability to obtain HFMA CRCR and NAHAM CHAA within one year of hire.

Responsibilities

• Coordinate operational, technical and clerical support services to improve department workflow.
• Plan and organize workflows and prioritize customers' needs.
• May lead a small team and mentor colleagues.
• Create and maintain procedural standards and records for the role.
• Develop and maintain educational programs for the team, including orientation of new employees.

Skills

Leadership

Patient Access

Healthcare Experience

Job description

St. Mary's Health Care System in Lavonia, GA is seeking a full-time on-site Patient Access Supervisor with leadership experience. The role requires prior healthcare experience in patient access and a willingness to support the supervisor, with 12-hour shifts.

The position focuses on overseeing workflow, coordinating registers and scheduling, and fostering a compliant, patient-centered environment. The ideal candidate will mentor staff and drive process improvements within the revenue cycle.