Patient Access & Operations Coordinator

Community Healthcare Network; New York (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Growth and development

Supportive team culture

Comprehensive benefits

Job summary

Community Healthcare Network in New York City is seeking a Patient Services Coordinator to optimize administrative operations, verify insurance, manage scheduling, and support revenue cycle activities. You will strengthen patient access and the overall patient experience while collaborating with billing, operations, and clinical teams.

This role emphasizes data-driven decision making, staff training, and continuous process improvement to ensure efficient, compassionate care across CHN's network

Qualifications

• Advanced understanding of insurance verification and revenue cycle management.
• Strong data analysis and reporting capabilities.
• Excellent communication and training skills.

Responsibilities

• Train and develop front-end staff across sites.
• Lead scheduling, billing, and eligibility workflows.
• Analyze billing trends and support revenue collection.
• Collaborate with leadership to improve patient access and service delivery.
• Ensure high-quality customer service and patient experience.
• Support quarterly quality improvement initiatives.
• Manage daily operations to optimize patient flow.

Skills

Insurance verification

Revenue cycle management

Data analysis

Project management

Training abilities

Customer service

Education

Associate's Degree + 5 years healthcare experience

High School Diploma + 7 years healthcare experience

Tools

EHR system

Practice management software

Job description

Community Healthcare Network in New York City is seeking a Patient Services Coordinator to optimize administrative operations, verify insurance, manage scheduling, and support revenue cycle activities. You will strengthen patient access and the overall patient experience while collaborating with billing, operations, and clinical teams.

This role emphasizes data-driven decision making, staff training, and continuous process improvement to ensure efficient, compassionate care across CHN's network