Medical Office Specialist I — Front Desk & Billing

Community Healthcare Network; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Community Healthcare Network (CHN) is seeking a patient access registrar to greet patients, orient them to available services, and collect required information for registration. You will determine insurance, enter data into the Practice Management System, and manage scheduling and follow-ups.

The role involves verifying insurance, performing basic financial assessments, and assisting with public entitlements; experience in healthcare and bilingual abilities are valued in our diverse New York

Qualifications

• High School diploma or equivalent.
• 2 years of related healthcare experience.
• Bilingual a plus.

Responsibilities

• Greet patients and provide basic orientation to the center and all available services.
• Check-in and screen all patients to determine their insurance.
• Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
• Monitors the ECW office visits screen to assure patients are processed and checked out timely.
• Verify patients’ insurance. Performs a financial assessment of all new patients and reassessment of established patients on a six-month basis, as needed. Assists in the preparation of applications for public entitlements and facilitates the approval process. Assists with re-certification, as needed.
• Keeps track of appointment schedules, makes and confirms patient appointments and follows up on missed appointments and documents in the PMS system.
• Collects co-payment fees, tracks payments and open balances.
• Responds to written and telephone inquiries regarding billing information, researches accounts for incorrect charges, missing cash payments, corrects financial levels and adjusts accounts to reflect changes.
• Answer multiple telephone calls appropriately and follows up on return calls.
• Assists with data collection and report preparation.
• Maintains inventory of the equipment stock and supplies.
• Scanning of medical records documentation/reports.

Skills

Customer service

Communication skills

Bilingual

Education

High School diploma or equivalent

Job description

Community Healthcare Network (CHN) is seeking a patient access registrar to greet patients, orient them to available services, and collect required information for registration. You will determine insurance, enter data into the Practice Management System, and manage scheduling and follow-ups.

The role involves verifying insurance, performing basic financial assessments, and assisting with public entitlements; experience in healthcare and bilingual abilities are valued in our diverse New York