Patient Access & Billing Specialist (Medical Office)

Community Healthcare Network; New York (NY); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Dental and vision insurance

Retirement plans

Employee assistance program

Résumé du poste

Community Healthcare Network in New York is seeking a front desk Registration Clerk to greet patients, screen insurance, collect data, and input information into the Practice Management System. You will verify insurance, perform financial assessments for new and existing patients, manage appointments, collect co-pays, and support billing inquiries.

The role requires a High School diploma and at least two years' healthcare experience; Bengali language skills are a plus.

Qualifications

• High School diploma or equivalent required.
• 2 years of related healthcare experience preferred.
• Bengali language ability is a plus.

Responsabilités

• Greet patients and provide basic orientation to the center and all available services.
• Check-in and screen all patients to determine their insurance.
• Obtain accurate and complete personal information from the patient as required for registration and enters into the Practice Management System (PMS).
• Monitors the ECW office visits screen to assure patients are processed and checked out timely.
• Verify patients’ insurance and perform a financial assessment of all new patients and reassessment of established patients on a six-month basis.
• Assist in the preparation of applications for public entitlements and facilitate approval and re-certification as needed.
• Keep track of appointment schedules, make and confirm patient appointments and follow up on missed appointments in the PMS system.
• Collect co-payment fees, track payments and open balances.
• Respond to inquiries regarding billing information and research accounts for incorrect charges.
• Answer multiple telephone calls and follow up on return calls.
• Assist with data collection and report preparation.
• Maintain inventory of equipment and supplies.
• Scanning of medical records documentation/reports.

Connaissances

Customer service

Communication

Multitasking

Bengali language (preferred)

Formation

High School diploma or equivalent

Description du poste

Community Healthcare Network in New York is seeking a front desk Registration Clerk to greet patients, screen insurance, collect data, and input information into the Practice Management System. You will verify insurance, perform financial assessments for new and existing patients, manage appointments, collect co-pays, and support billing inquiries.

The role requires a High School diploma and at least two years' healthcare experience; Bengali language skills are a plus.