Patient Access Specialist II - Registration & Billing

Riverside Healthcare; Kankakee (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Riverside Healthcare seeks a Patient Access Associate to manage patient registration, data capture, and insurance verification. You will verify eligibility, collect demographics, and communicate financial options with empathy and accuracy.

The role requires strong communication in English, computer literacy, and the ability to work independently in a fast-paced hospital setting. High school diploma or equivalent is required.

Qualifications

• High school diploma or equivalent.
• Experience in patient registration and data management is preferred.
• Knowledge of payer compliance and HIPAA privacy is preferred.
• Bilingual abilities are a plus.

Responsibilities

• Register patients and collect demographic, insurance, and clinical data accurately.
• Provide courteous patient service and guide patients through the hospital processes.
• Explain financial options and assist with billing signatures and eligibility checks.
• Follow HIPAA, EMTALA, and payer regulations and verify required signatures.

Skills

Customer service

Communication

English

Bilingual

Computer literacy

Medical terminology

Attention to detail

Team player

Education

High school diploma or equivalent

Tools

Switchboard operations

Job description

Riverside Healthcare seeks a Patient Access Associate to manage patient registration, data capture, and insurance verification. You will verify eligibility, collect demographics, and communicate financial options with empathy and accuracy.

The role requires strong communication in English, computer literacy, and the ability to work independently in a fast-paced hospital setting. High school diploma or equivalent is required.