Healthcare Front Office & Operations Assistant

Ascension; Menasha (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

403(b) plan

Job summary

Ascension Menasha Float Pool is seeking an administrative professional to greet patients, check in/out, and verify demographics for a smooth patient experience. You will obtain insurance authorizations, schedule appointments, and handle medical record requests to improve access to care.

Responsibilities include collecting co-pays, processing charges, reconciling financial reports, and providing general administrative support to ensure efficient daily operations.

Qualifications

• Licensure/Certification/Registration: None Required.
• Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Responsibilities

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience.
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care.
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy.
• Provide general administrative and clerical support to ensure smooth daily operations across the department.

Skills

Customer service

Administrative support

Education

High School diploma equivalency or 1 year of applicable cumulative job-specific experience

Job description

Ascension Menasha Float Pool is seeking an administrative professional to greet patients, check in/out, and verify demographics for a smooth patient experience. You will obtain insurance authorizations, schedule appointments, and handle medical record requests to improve access to care.

Responsibilities include collecting co-pays, processing charges, reconciling financial reports, and providing general administrative support to ensure efficient daily operations.