Patient Access & Office Coordinator

Cleveland Clinic; Town of Florida (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Cleveland Clinic is seeking an Office Coordinator Clerical to support patient access and daily operations at the Stuart Family Health Center. You will act as the gateway for patient flow, handle registration, scheduling, and front-desk duties to ensure a smooth appointment experience.

Ideal candidates have a High School Diploma or GED, clerical/customer service experience, knowledge of medical terminology, and strong computer and typing skills.

Qualifications

• High school diploma or GED required.
• Two years of clerical/customer service experience.
• Knowledge of medical terminology.
• Basic math skills including percentages.
• Strong computer skills and MS Office proficiency.
• Excellent customer service and communication abilities.

Responsibilities

• Serve as gateway for patient access and front-desk duties.
• Support patient registration and checkout processes.
• Schedule appointments and coordinate testing or procedures.
• Maintain accurate patient demographics and records.
• Communicate effectively with patients and staff.

Skills

Clerical experience

Customer service

Medical terminology

Typing

MS Office

Communication skills

Basic math

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Cleveland Clinic is seeking an Office Coordinator Clerical to support patient access and daily operations at the Stuart Family Health Center. You will act as the gateway for patient flow, handle registration, scheduling, and front-desk duties to ensure a smooth appointment experience.

Ideal candidates have a High School Diploma or GED, clerical/customer service experience, knowledge of medical terminology, and strong computer and typing skills.