Ambulatory Office Coordinator

ccf; Port Saint Lucie (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Cleveland Clinic Tradition Hospital in Port St Lucie seeks an Office Coordinator Clerical to support ambulatory operations for 118 physicians across 18 specialties. You will handle patient check-ins, scheduling, referrals, and administrative duties while ensuring a smooth patient experience.

This role emphasizes teamwork, accuracy, and customer service in a fast-paced ambulatory setting. Work hours are days, with a scheduled shift pattern supporting clinic operations.

Qualifications

• High School Diploma or GED required.
• Two years clerical, customer service or related experience expected.
• Knowledge of medical terminology helpful.
• Basic math skills and comfort with office software.

Responsibilities

• Answer phones, triage calls, schedule appointments and tests, obtain referrals and authorizations.
• Maintain physician calendar and perform administrative duties.
• Facilitate patient access through scheduling and liaison between departments.
• Resolve patient issues promptly and professionally.
• Collect and verify patient demographics and insurance information.
• Prepare and deliver surgery packets and maintain documentation.

Skills

Clerical experience

Customer service

Medical terminology

Computer skills

Typing

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Cleveland Clinic Tradition Hospital in Port St Lucie seeks an Office Coordinator Clerical to support ambulatory operations for 118 physicians across 18 specialties. You will handle patient check-ins, scheduling, referrals, and administrative duties while ensuring a smooth patient experience.

This role emphasizes teamwork, accuracy, and customer service in a fast-paced ambulatory setting. Work hours are days, with a scheduled shift pattern supporting clinic operations.