Patient Access Navigator - Registration & Insurance

North-Canyon-Medical-Center; Buhl (ID); On-site; USD 22,000 - 33,000; Full time

Job summary

North-Canyon-Medical-Center is seeking a personable receptionist to handle patient access functions, including registration, insurance verification, and reception duties. You will communicate with hospital departments and physician offices to obtain required patient information and assist patients with forms while maintaining a courteous, efficient workflow.

The role emphasizes accurate data entry, multi-tasking, and effective use of electronic health records in a fast-paced environment.

Qualifications

• Excellent communication skills across oral and written forms
• Medical Terminology preferred
• Bilingual English/Spanish preferred
• Previous clerical and reception experience encouraged
• Ability to maintain accuracy with interruptions and handle stressful situations
• Professional appearance and courteous demeanor at all times
• Commitment to service excellence and teamwork

Responsibilities

• Register patients and verify insurance information
• Screen patients for visits and update registrations as needed
• Operate the switchboard and route calls professionally
• Assist patients with forms and provide information about services
• Coordinate with hospital departments and physician offices
• Act as a point of contact for internal and external departments
• Prioritize tasks to ensure efficient patient flow

Skills

Excellent communication

Bilingual English/Spanish

Customer service experience

Public relations

Multitasking

Attention to detail

Sound judgment under pressure

Service excellence principles

Education

High School diploma

Tools

Electronic Health Record (EHR)

Job description

North-Canyon-Medical-Center is seeking a personable receptionist to handle patient access functions, including registration, insurance verification, and reception duties. You will communicate with hospital departments and physician offices to obtain required patient information and assist patients with forms while maintaining a courteous, efficient workflow.

The role emphasizes accurate data entry, multi-tasking, and effective use of electronic health records in a fast-paced environment.