Patient Access Specialist: Registration, Scheduling & Insurance

Northwestern Medical Center; St. Albans (VT); Hybrid; USD 23,000 - 40,000; Full time

Job summary

Northwestern Medical Center is seeking a Patient Access Generalist to provide comprehensive registration, scheduling, and insurance verification across multiple areas. The role is full-time, hybrid, and involves cross-training to support patient flow and financial clearance throughout the department.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and experience in a medical office.

Qualifications

• High school diploma or equivalent required; Associates degree preferred.
• Three years’ experience in a medical office preferred.
• Knowledge of medical terminology and typing skills required.

Responsibilities

• Accurately enters patient registration information.
• Verifies insurance and collects co-pays while maintaining privacy.
• Coordinates appointment reminders and scheduling.
• Answers calls from patients and providers with professional service.
• Floats between departments to support patient access operations.

Skills

Typing skills

Medical terminology

Customer service

Communication

Education

High school diploma or equivalent

Associates degree preferred

Job description

Northwestern Medical Center is seeking a Patient Access Generalist to provide comprehensive registration, scheduling, and insurance verification across multiple areas. The role is full-time, hybrid, and involves cross-training to support patient flow and financial clearance throughout the department.

Ideal candidates will have strong customer service skills, familiarity with medical terminology, and experience in a medical office.