Patient Access Navigator II - Fast-Paced Care Coordination

Cooper Norcross Health; Camden (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

Cooper University Health Care in Camden, NJ seeks a Patient Navigator to provide a centralized point of access to physician and radiology services across disciplines. The role requires 1–2 years in a Customer Service or scheduling environment, preferably healthcare; strong communication, time management, and computer skills (Excel/Word/Outlook).

Bilingual skills are a plus, EPIC knowledge is a plus. Must wear a headset, work varied hours, and collaborate with teams to meet performance metrics

Qualifications

• 1–2 years of direct experience in a Customer Service, Contact Center or scheduling environment, preferably healthcare.
• High School diploma or equivalent required.

Responsibilities

• Provide centralized access to physician and radiology services across disciplines.
• Support patient access throughout Cooper’s landscape with professionalism and effective communication.
• Maintain strong time management and multitasking in a fast-paced environment.

Skills

Customer Service

Communication

Time management

Teamwork

Excel

EPIC knowledge

Education

High School diploma

Tools

EPIC

Excel

Word

Outlook

Job description

Cooper University Health Care in Camden, NJ seeks a Patient Navigator to provide a centralized point of access to physician and radiology services across disciplines. The role requires 1–2 years in a Customer Service or scheduling environment, preferably healthcare; strong communication, time management, and computer skills (Excel/Word/Outlook).

Bilingual skills are a plus, EPIC knowledge is a plus. Must wear a headset, work varied hours, and collaborate with teams to meet performance metrics