Patient Access Navigator I — Fast-Paced Healthcare

Cooper Norcross Health; Camden (NJ); On-site; USD 36,000 - 52,000; Full time

Job summary

Cooper University Health Care is seeking Patient Navigators to join the Access Center. You will provide centralized access to physicians and radiology services across disciplines, supporting Internal/Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology and Pain Management.

The role requires prior customer service or scheduling experience, preferably in healthcare; strong communication, teamwork and the ability to manage multiple tasks in a

Qualifications

• Minimum experience within a Customer Service, Contact Center or scheduling environment.
• Experience knowledge of central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.
• High School diploma or equivalent required.

Responsibilities

• Delivers centralized patient access to physician and radiology services across disciplines.
• Facilitates patient access throughout Cooper’s provider network within the Access Center.
• Works in a fast-paced environment, communicates effectively, and maintains professional demeanor.

Skills

Customer Service

Scheduling

Communication

Teamwork

Multitasking

Education

High School diploma or equivalent

Tools

EPIC systems

Job description

Cooper University Health Care is seeking Patient Navigators to join the Access Center. You will provide centralized access to physicians and radiology services across disciplines, supporting Internal/Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology and Pain Management.

The role requires prior customer service or scheduling experience, preferably in healthcare; strong communication, teamwork and the ability to manage multiple tasks in a