Patient Access Navigator II - Care Access Champion

COOPER PEDIATRICS; Camden (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Cooper University Health Care in Camden, NJ seeks a Patient Navigator to provide centralized access to physician and radiology services across disciplines. You will thrive in a fast-paced environment, multitask effectively, and deliver a professional, service-oriented experience.

The role emphasizes patient access across Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, and more.

Qualifications

• 1–2 years in Customer Service, Contact Center or scheduling, healthcare experience preferred.
• Experience with central scheduling, medical terminology, insurance verification, or hospital/physician office.
• High School diploma or equivalent.

Responsibilities

• Provide a centralized point of patient access to physician and radiology services.
• Coordinate scheduling, registrations, and referrals across disciplines.
• Deliver excellent customer experience and escalate issues as needed.

Skills

Customer service

Multitasking

Communication

Team player

Time management

Technical savvy

Bilingual

Education

High School diploma or equivalent

Tools

EPIC systems

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Cooper University Health Care in Camden, NJ seeks a Patient Navigator to provide centralized access to physician and radiology services across disciplines. You will thrive in a fast-paced environment, multitask effectively, and deliver a professional, service-oriented experience.

The role emphasizes patient access across Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, and more.