Patient Access Navigator - Front Desk & Insurance

Banner Health Corporate; Casa Grande (AZ); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Banner Health in Casa Grande, AZ seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify insurance, register patients, and collaborate with clinical teams to ensure smooth patient flow and accurate intake.

The role requires strong communication, customer service experience, and the ability to handle multiple tasks in a fast-paced hospital setting. On-site schedule includes day shifts with required on-call/holiday rotation.

Qualifications

• High school diploma or GED required.
• Experience in customer service or patient financial services a plus.
• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks in a fast-paced healthcare environment.

Responsabilités

• Greet patients, verify insurance, and register quickly and compassionately.
• Collect patient financial liability and assist with financial counseling as needed.
• Ensure all documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.

Connaissances

Customer service

Communication

Insurance knowledge

Multitasking

Formation

High school diploma or GED

Description du poste

Banner Health in Casa Grande, AZ seeks a Patient Access Services Representative to be the first point of contact for patients. You will greet patients, verify insurance, register patients, and collaborate with clinical teams to ensure smooth patient flow and accurate intake.

The role requires strong communication, customer service experience, and the ability to handle multiple tasks in a fast-paced hospital setting. On-site schedule includes day shifts with required on-call/holiday rotation.