Patient Access Specialist - Front Desk & Insurance Verifier

Banner Health; Casa Grande (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekend differential

Night shift differential 18% after 7pm

New Hire Orientation & PAS Training

Job summary

Banner Casa Grande Medical Center is seeking a Patient Access Services Representative to be the first point of contact for patients. You will verify insurance, register patients, collect financial liability, and collaborate with clinical teams to ensure smooth patient flow.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced hospital environment. Training is provided upon hire, with day shifts and weekend coverage.

Qualifications

• High school diploma or GED required.
• Customer service or patient financial services experience preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced hospital environment.

Responsibilities

• Greet patients and verify identity, collect insurance details.
• Register patients quickly and accurately in the system.
• Explain financial responsibilities and assist with billing questions.
• Coordinate with clinical teams to smooth patient flow.
• Maintain compliant, secure documentation.

Skills

Customer service

Communication

Problem solving

Attention to detail

Teamwork

Education

High school diploma or GED

Tools

EHR systems

Insurance verification software

Microsoft Office

Job description

Banner Casa Grande Medical Center is seeking a Patient Access Services Representative to be the first point of contact for patients. You will verify insurance, register patients, collect financial liability, and collaborate with clinical teams to ensure smooth patient flow.

The role requires strong communication, attention to detail, and the ability to work in a fast-paced hospital environment. Training is provided upon hire, with day shifts and weekend coverage.