Night Shift ER Registration Specialist – Patient Access

Banner Health; Casa Grande (AZ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Night shift differential

Job summary

Banner Casa Grande Medical Center is seeking a Patient Access Services Representative to be the first point of contact for patients, handling registration, insurance verification, and financial counseling with a focus on accuracy and customer service.

You will work in a fast-paced hospital setting (ER/Outpatient) with on-site shifts, requiring strong communication and tech skills to streamline intake and support patient care.

Qualifications

• High school diploma or GED is required.
• Customer service experience in patient access, financial services, or insurance is preferred.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Greet patients, verify insurance, and complete registration quickly and compassionately.
• Collect patient financial liability and assist with financial counseling.
• Ensure all documentation is accurate, secure, and compliant.
• Collaborate with clinical teams to optimize patient flow and satisfaction.
• Use multi-system technology for intake and record-keeping.

Skills

Customer service

Interpersonal skills

Communication

Education

High school diploma

Associate degree

Job description

Banner Casa Grande Medical Center is seeking a Patient Access Services Representative to be the first point of contact for patients, handling registration, insurance verification, and financial counseling with a focus on accuracy and customer service.

You will work in a fast-paced hospital setting (ER/Outpatient) with on-site shifts, requiring strong communication and tech skills to streamline intake and support patient care.