Evening Patient Access Specialist-Registration & Insurance

Banner Health; Glendale (AZ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Full benefits for part-time positions

Job summary

Banner Health in Glendale, AZ is seeking a Patient Access Services Representative to be the first point of contact for patients entering our care. You will greet patients, verify identity, check insurance, and register efficiently with compassion.

You will collaborate with clinical teams to improve patient flow and coordinate financial counseling, eligibility checks, and documentation, ensuring a smooth, patient‑focused experience across the care continuum.

Qualifications

• High school diploma or GED required.
• Customer service or patient financial services experience preferred (1+ year).
• Ability to multitask in a fast-paced environment with strong interpersonal skills.
• Strong knowledge of common office software and typing ability.

Responsibilities

• Greet patients and verify identity; assist with registration.
• Verify insurance and determine eligibility and benefits.
• Assist with financial counseling and collect patient liability.
• Ensure accurate, secure documentation and data entry into systems.
• Collaborate with clinical teams to optimize patient flow and experience.

Skills

Customer service

Communication skills

Multitasking

Office software

Education

High school diploma

Associate degree

Job description

Banner Health in Glendale, AZ is seeking a Patient Access Services Representative to be the first point of contact for patients entering our care. You will greet patients, verify identity, check insurance, and register efficiently with compassion.

You will collaborate with clinical teams to improve patient flow and coordinate financial counseling, eligibility checks, and documentation, ensuring a smooth, patient‑focused experience across the care continuum.