Patient Access Navigator: ER & Clinic Floater

Good Samaritan Society; Sioux Falls, Northern (SD, KY); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Time off

Job summary

Sanford Health, based in Sioux Falls, SD, is seeking a Patient Access Representative to deliver extraordinary customer service at the first point of contact, on the phone or in clinic, across multiple departments.

Responsibilities include registration, scheduling, and ensuring accurate demographics, financial arrangements, co-pays, referrals, and telemedicine coordination; shifts vary, every other weekend required; full-time role with 40 hours per week.

Qualifications

• Customer service skills essential.
• Medical terminology helpful; customer service experience desired.

Responsibilities

• Greet patients, verify demographics, and collect/route documents.
• Coordinate scheduling and referrals; pre-authorizations where needed.
• Assist with patient financial responsibilities and co-payments.

Skills

Customer service

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health, based in Sioux Falls, SD, is seeking a Patient Access Representative to deliver extraordinary customer service at the first point of contact, on the phone or in clinic, across multiple departments.

Responsibilities include registration, scheduling, and ensuring accurate demographics, financial arrangements, co-pays, referrals, and telemedicine coordination; shifts vary, every other weekend required; full-time role with 40 hours per week.