Patient Access Navigator — Admissions & Registration

CarolinaEast Health System; New Bern (NC); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Job summary

CarolinaEast Health System seeks a Registration professional to handle outpatient, pre-admissions, and admissions processing. You will ensure accurate patient data entry, verify insurance, and schedule or coordinate registration steps to support smooth care transitions.

The role emphasizes strong customer service and adherence to HIPAA privacy standards, with opportunities to pursue CPAS certification and advance within a large regional hospital system.

Qualifications

• High School diploma with medical terminology, bookkeeping, computer use, office machines and ability to work accurately with figures.
• Two years in a clerical health care setting preferred.
• Complete the nine courses assigned for the Patient Registration Counselor within the registration education module, including HIPAA Overview and Insurance Basics.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Skills

High School diploma

Customer service

Medical terminology

Bookkeeping

Computer use

Office equipment

accuracy with figures

Education

High School diploma with courses

Job description

CarolinaEast Health System seeks a Registration professional to handle outpatient, pre-admissions, and admissions processing. You will ensure accurate patient data entry, verify insurance, and schedule or coordinate registration steps to support smooth care transitions.

The role emphasizes strong customer service and adherence to HIPAA privacy standards, with opportunities to pursue CPAS certification and advance within a large regional hospital system.