Compassionate Patient Access & Registration Specialist

CarolinaEast Health System; New Bern (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

CarolinaEast Health System is seeking a front office/registration specialist to support outpatient therapy services. The role involves answering calls, greeting patients, and directing them to the appropriate services with empathy and efficiency.

You will complete registration requirements for outpatient therapy patients, verify insurance, and obtain necessary authorizations while maintaining excellent patient service and accuracy in documentation.

Qualifications

• High school diploma with knowledge of medical terminology, bookkeeping, and computer use.

Responsibilities

• Answering the telephone, greeting patients and caregivers, directing them as needed.
• Complete registration requirements for outpatient therapy patients.
• Obtain insurance verification and authorization for outpatient therapy services.

Skills

Customer service

Phone etiquette

Registration

Medical terminology

Education

High school diploma with medical terminology knowledge

Tools

Registration module

Job description

CarolinaEast Health System is seeking a front office/registration specialist to support outpatient therapy services. The role involves answering calls, greeting patients, and directing them to the appropriate services with empathy and efficiency.

You will complete registration requirements for outpatient therapy patients, verify insurance, and obtain necessary authorizations while maintaining excellent patient service and accuracy in documentation.