Medical Clinic Office Assistant: Scheduling & Billing

FirstHealth of the Carolinas; Carrboro (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

FirstHealth of the Carolinas in Carrboro, North Carolina, is seeking a candidate with experience in practice management systems and medical billing. The successful applicant will manage patient appointments, verify insurance, and ensure compliance with clinic policies.

Qualifications include a high school diploma and relevant experience, ideally in a physician’s office. Strong communication and organizational skills are essential for providing excellent customer service.

Qualifications

• High school graduate; Technical College or certification preferred.
• Three years' experience in a physician’s office with medical billing is accepted in lieu of formal training.

Responsibilities

• Answer phones, triage patient care needs, and route calls effectively.
• Manage scheduling of patient appointments and register new patients.
• Verify insurance eligibility and maintain accurate patient records.
• Accurately post payments and reconcile financial data per clinic policy.

Skills

Practice management systems

Office automation skills

CPT and ICD-10 coding

Interpersonal and verbal communication skills

Organizational skills

Customer service skills

Education

High school graduate

Technical College certification

Job description

FirstHealth of the Carolinas in Carrboro, North Carolina, is seeking a candidate with experience in practice management systems and medical billing. The successful applicant will manage patient appointments, verify insurance, and ensure compliance with clinic policies.

Qualifications include a high school diploma and relevant experience, ideally in a physician’s office. Strong communication and organizational skills are essential for providing excellent customer service.