Patient Access Manager — Oncology Ops Leader

McKesson Corporation; Cary (NC); Hybrid; USD 64,000 - 107,000; Full time

Job summary

McKesson Corporation in Cary, NC is seeking a Manager, Patient Access to lead oncology and core Patient Access Services. Hybrid role with 2 days/week in office, overseeing inbound access, prior authorizations, appeals, and eligibility verification while ensuring exceptional patient and provider experience.

You will translate strategy into team goals, manage workloads, coach supervisors, and drive continuous improvement, compliance, and performance metrics across multiple teams.

Qualifications

• 6+ years in specialty pharmacy or related healthcare operations.
• 2+ years of progressive people leadership.
• Bachelor degree in healthcare, business, management or related field preferred.
• Knowledge of patient access operations and related workflows.
• Ability to translate strategy into team goals and processes.
• Strong analytical, communication, and collaboration skills.
• Proficiency with Microsoft applications and related systems.
• Comfort with driving change and continuous improvement.

Responsibilities

• Translate Patient Access strategy into goals and operating plans for teams.
• Lead staffing and workload management to protect service levels.
• Monitor productivity, quality, and service levels; drive improvements.
• Coach and develop patient access supervisors; conduct regular reviews.
• Coordinate cross-functional priorities and stakeholder communication.
• Ensure compliance with SOPs, policies, and regulatory requirements.

Skills

Specialty pharmacy operations

People leadership

Strategic translation to actionable •

Analytical problem solving

Process improvement

Communication and collaboration

Microsoft applications proficiency

Operational excellence

Education

Bachelor degree (healthcare/business/management)

Tools

Microsoft Office

Job description

McKesson Corporation in Cary, NC is seeking a Manager, Patient Access to lead oncology and core Patient Access Services. Hybrid role with 2 days/week in office, overseeing inbound access, prior authorizations, appeals, and eligibility verification while ensuring exceptional patient and provider experience.

You will translate strategy into team goals, manage workloads, coach supervisors, and drive continuous improvement, compliance, and performance metrics across multiple teams.