Patient Access Manager: Lead Admissions & Records Operations

Emerus Holdings, Inc.; Menomonee Falls (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

A healthcare provider is seeking a Patient Access Manager to lead daily patient access operations and oversee medical records management. The role requires a minimum of 5 years in patient registration and insurance verification alongside supervisory experience. The ideal candidate will have a strong understanding of insurance plans and excellent customer service skills, with a preference for emergency department experience. This full-time position is based in Menomonee Falls, WI.

Qualifications

• Five years of patient registration and insurance verification experience in a healthcare setting required.
• Two years supervisory experience in healthcare required.
• Emergency Department registration experience strongly preferred.
• Fluency in written and oral English required.

Responsibilities

• Lead daily patient access operations and oversight of medical records management.
• Manage and direct all areas of registration to ensure quality and productivity.
• Compile and analyze data for Patient Access quality measures.
• Interview, hire, train, and evaluate patient access team members.

Skills

Customer Service

Medical Terminology

Communication

Insurance Knowledge

MS Office

Education

High School Diploma or GED

Four-year degree in business or healthcare

Tools

EMR

Job description

A healthcare provider is seeking a Patient Access Manager to lead daily patient access operations and oversee medical records management. The role requires a minimum of 5 years in patient registration and insurance verification alongside supervisory experience. The ideal candidate will have a strong understanding of insurance plans and excellent customer service skills, with a preference for emergency department experience. This full-time position is based in Menomonee Falls, WI.