Patient Access Leader: Streamline Scheduling & Care

Prosser Memorial Health; Prosser (WA); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement plan

Paid time off

Job summary

Prosser Memorial Health is seeking a Patient Access Coordinator to lead the patient access team across scheduling, registration, referrals, and authorization. You will oversee call center operations, ensure accurate data in the EHR, and drive patient flow from admission through discharge.

Under supervision of the Patient Access Director, you will audit performance, report dashboards, train staff, and implement process improvements to deliver compassionate, high-quality customer service

Qualifications

• Minimum of 3 years in healthcare administration focused on patient access or registration.
• Two years of lead or supervisory experience.
• Bachelor’s degree in healthcare administration, business administration, related field, or equivalent combination.

Responsibilities

• Lead the patient access team and oversee scheduling, registration, referrals, and authorization.
• Ensure accurate data entry in the EHR and proper patient flow through the care continuum.
• Audit performance, monitor dashboards, and implement process improvements.
• Collaborate with directors and staff to deliver excellent customer service.

Skills

Leadership

Scheduling

Registration

Referrals

Authorizations

Call center

Customer service

EHR

Scheduling software

Education

Bachelor’s degree

Tools

EHR

Scheduling software

Job description

Prosser Memorial Health is seeking a Patient Access Coordinator to lead the patient access team across scheduling, registration, referrals, and authorization. You will oversee call center operations, ensure accurate data in the EHR, and drive patient flow from admission through discharge.

Under supervision of the Patient Access Director, you will audit performance, report dashboards, train staff, and implement process improvements to deliver compassionate, high-quality customer service