Patient Access Leader: Seamless Registration & Service

1550 Martha's Vineyard Hospital, Inc.; West Tisbury (MA); On-site; USD 80,000 - 116,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonuses

Career advancement opportunities

Job summary

1550 Martha's Vineyard Hospital, Inc. seeks an experienced Patient Access Operations Leader to oversee day-to-day operations of the patient access department. You will supervise staff, ensure accurate patient registration and records, and promote a positive patient experience across the facility.

Responsibilities include staff training, workflow management, HIPAA and Medicare compliance, collaboration with billing and insurance, and producing performance reports to drive continuous improvement.

Qualifications

• Experience supervising patient access staff.
• Experience in healthcare patient access and registration.
• Knowledge of HIPAA and Medicare regulations.
• Ability to analyze data and drive process improvements.
• Strong leadership and communication skills.

Responsibilities

• Supervise and train patient access staff, including scheduling and support.
• Ensure accurate patient registration and records are maintained.
• Ensure compliance with HIPAA, Medicare and related regulations.
• Manage workflow of the patient access department for efficiency.
• Collaborate with billing and insurance for a seamless patient experience.
• Prepare and analyze performance reports for improvement.
• Resolve patient concerns professionally and promptly.

Skills

Leadership

Communication

Data analysis

Customer service

Stress management

Education

Associate's Degree in Healthcare Administration

Job description

1550 Martha's Vineyard Hospital, Inc. seeks an experienced Patient Access Operations Leader to oversee day-to-day operations of the patient access department. You will supervise staff, ensure accurate patient registration and records, and promote a positive patient experience across the facility.

Responsibilities include staff training, workflow management, HIPAA and Medicare compliance, collaboration with billing and insurance, and producing performance reports to drive continuous improvement.