Patient Access & Front Desk Specialist

The General Hospital Corporation; Oak Bluffs (MA); On-site; USD 39,000 - 52,000; Full time

Job summary

Mass General Brigham’s Martha's Vineyard Hospital is seeking a Patient Access Representative to maintain accurate patient registrations and insurance details at MVH. The role also includes cross-training to cover switchboard, ER greeter, and mail room tasks, ensuring smooth front-desk operations and patient-centric service.

The position emphasizes professional, courteous interactions with patients and adherence to established guidelines, with a primary focus on meeting patient needs.

Qualifications

• High School Diploma or Equivalent required
• 0-1 year experience preferred; public-facing experience preferred
• Can this role accept experience in lieu of a degree? No

Responsibilities

• Coordinate and perform all duties to ensure MVH registration system is up to date with correct patient information, verifying and confirming insurance data
• Cross-trained to cover switchboard/ER Greeter and mail room functions

Education

High School Diploma or Equivalent

Job description

Mass General Brigham’s Martha's Vineyard Hospital is seeking a Patient Access Representative to maintain accurate patient registrations and insurance details at MVH. The role also includes cross-training to cover switchboard, ER greeter, and mail room tasks, ensuring smooth front-desk operations and patient-centric service.

The position emphasizes professional, courteous interactions with patients and adherence to established guidelines, with a primary focus on meeting patient needs.