Patient Access Leader - Medical Reception & Admin

Trinity Health; City of Albany (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

St. Peter's Health Partners Medical Associates in Albany, NY, seeks a Senior Registration Associate (Medical Receptionist) to handle front-desk duties, scheduling, registration, check-in/out, and charge entry in a patient-centered practice.

This full-time daytime role requires leadership, a solid educational background (associate degree preferred or high school diploma), proficiency with Microsoft Office, and prior medical office experience; the successful candidate will ensure smooth revenue

Qualifications

• Strong leadership skills with team coordination.
• Proven customer service experience in a medical/office setting.
• Ability to manage multiple priorities in a deadline-driven environment.

Responsibilities

• Coordinate front-end functions to support revenue cycle metrics.
• Schedule and register patients; check-in and check-out processes.
• Enter charges and manage end-of-day processes as needed.
• Document processing and scanning; monitor inbox and workflows.
• Liaise between patients and clinical staff to minimize delays.

Skills

Leadership

Customer service

Multitasking

Communication

Education

Associate’s degree preferred

High School Diploma/Equivalent

Tools

Microsoft Office

Job description

St. Peter's Health Partners Medical Associates in Albany, NY, seeks a Senior Registration Associate (Medical Receptionist) to handle front-desk duties, scheduling, registration, check-in/out, and charge entry in a patient-centered practice.

This full-time daytime role requires leadership, a solid educational background (associate degree preferred or high school diploma), proficiency with Microsoft Office, and prior medical office experience; the successful candidate will ensure smooth revenue