Lead Medical Receptionist & Scheduler

Trinity Health; City of Albany (NY); On-site; USD 39,000 - 50,000; Full time

Job summary

St Peter’s Health Partners Medical Associates is seeking a Senior Registration Associate for a full-time day shift in Albany. The role involves coordinating clerical duties in a medical practice, supporting revenue cycle processes, scheduling and registering patients, and handling check-in/check-out and end-of-day tasks.

Responsibilities include staffing coordination, mentoring, ensuring patient access, handling calls, obtaining consent data, collecting co-pays, and HIPAA-compliant EMR data

Qualifications

• Strong leadership and mentoring abilities.
• Proven successful customer service experience.
• Ability to handle multiple priorities in a deadline-driven environment.

Responsibilities

• Coordinate front-end clerical duties for the medical practice.
• Schedule and register patients; manage check-in and check-out.
• Handle charge entry, claims, and end-of-day processes.
• Ensure HIPAA-compliant information processing and accurate EMR data entry.

Skills

Leadership

Customer service

Multitasking

Education

Associate's degree preferred

High School Diploma/Equivalent required

Tools

Microsoft Office

Job description

St Peter’s Health Partners Medical Associates is seeking a Senior Registration Associate for a full-time day shift in Albany. The role involves coordinating clerical duties in a medical practice, supporting revenue cycle processes, scheduling and registering patients, and handling check-in/check-out and end-of-day tasks.

Responsibilities include staffing coordination, mentoring, ensuring patient access, handling calls, obtaining consent data, collecting co-pays, and HIPAA-compliant EMR data