Senior Registration Lead — Front Desk & Patient Access

Trinity Health; Latham (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

St. Peter's Health Partners Medical Associates in Latham, NY is seeking a Senior Registration Associate (Senior Medical Receptionist) to join our team. The role focuses on front-end functions, scheduling, registration, check-in/check-out, and revenue cycle tasks in a busy medical practice.

You will lead front-office duties, train and mentor staff, manage patient flow, and ensure accurate data entry, co-pay collection, and proper documentation while upholding HIPAA and patient confidentiality.

Qualifications

• Strong leadership skills required.
• Associate’s degree preferred or high school diploma/equivalent required.
• Proficiency with Microsoft Office and other computer applications.
• Experience delivering successful customer service.
• Handling multiple priorities in a deadline-driven environment; managing difficult customers.
• Previous medical office experience preferred.
• Ability to lift 25 lbs.

Responsibilities

• Coordinate clerical duties for efficient operation of a medical practice.
• Schedule patient appointments and manage registrations.
• Check-in and check-out processes; collect co-pays as applicable.
• Ensure accurate documentation and data entry; maintain HIPAA compliance.
• Act as liaison between patients and clinical staff; monitor delays.
• Mentor and support team members; distribute daily work load.

Skills

Leadership

Customer service

Multitasking

Medical office experience

Communication

Education

Associate’s degree preferred

High School Diploma/Equivalent required

Tools

Microsoft Office

Job description

St. Peter's Health Partners Medical Associates in Latham, NY is seeking a Senior Registration Associate (Senior Medical Receptionist) to join our team. The role focuses on front-end functions, scheduling, registration, check-in/check-out, and revenue cycle tasks in a busy medical practice.

You will lead front-office duties, train and mentor staff, manage patient flow, and ensure accurate data entry, co-pay collection, and proper documentation while upholding HIPAA and patient confidentiality.