Patient Access Leader — Flexible Schedule + 401K Match

careers-emerus; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Flexible Schedule

401K match (fully vested day 1)

paid referrals

Job summary

Emerus is seeking a Patient Access Manager to lead daily patient access operations at our Aubrey and Champions Circle locations, coordinating medical records management and dietary services in partnership with the registered dietician.

This role emphasizes EMTALA/DNV/HIPAA compliance, staff hiring and training, schedule and payroll oversight, and collaboration with regional and corporate partners on special projects to ensure exceptional patient service.

Qualifications

• Requires a High School Diploma or GED.
• A four-year degree in business or healthcare highly preferred.
• A minimum of five years patient registration and insurance verification experience in a health care setting is required.
• A minimum of two years supervisory experience in health care setting is also required.
• Emergency Department registration experience, strongly preferred.
• Knowledge of various types of insurance plans (PPO, POS, HMO, Medicare, and Medicaid.) and payors, required.
• Basic understanding of medical terminology.
• Knowledge or previous experience using EMR, required.
• Excellent customer service
• Working knowledge with MS Office (MS Word, Excel, PowerPoint and Outlook), required.
• Position requires fluency in English; written and oral communication

Responsibilities

• Lead daily patient access operations and site-specific oversight of medical records management activities.
• Oversee day-to-day operations of patient nutrition services in close collaboration with the registered dietician.
• Ensure the accuracy and completeness of daily registrations.
• Compile, analyze, and report data for Patient Access quality measures.
• Ensure collection of payments and cash drawer reconciliation.
• Prepare and make weekly deposits.
• Prepare work schedules and payroll to accommodate budget and allotted FTEs.
• Effectively communicate and maintain working relationship with the registered dietician.
• Interview, hire, train, evaluate, and counsel patient access team members.
• Provide continuous training for and communicate changes to existing employees.
• Ensure all personnel policies are followed.
• Work closely and professionally with regional and corporate partners on special projects.
• Provide focused education and training for patient access team members around point of service collections.

Skills

Customer service

Leadership

Communication

MS Office

Education

Bachelor’s degree (preferred)

Tools

EMR

Job description

Emerus is seeking a Patient Access Manager to lead daily patient access operations at our Aubrey and Champions Circle locations, coordinating medical records management and dietary services in partnership with the registered dietician.

This role emphasizes EMTALA/DNV/HIPAA compliance, staff hiring and training, schedule and payroll oversight, and collaboration with regional and corporate partners on special projects to ensure exceptional patient service.