Patient Access Leader: Elevating Front Desk Experience

Intuitive-Health; Temple (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Intuitive Health invites applications for the Lead Patient Access Advocate at the Temple location. This full-time role runs Monday to Friday, 8am–5pm, guiding the Patient Access team, optimizing workflows, and ensuring compliant processes.

The position requires at least 2 years in a medical office and supervisory experience, with flexibility for shift coverage. Strong communication and customer-service focus are essential to maintain a welcoming environment.

Qualifications

• Minimum of 2 years’ experience in a medical office setting.
• 2 years’ supervisory or lead experience preferred.
• Be flexible with hours to support 24/7 units.

Responsibilities

• Lead Patient Access team daily operations and drive team performance metrics.
• Verify benefits and check patients in/out; collect copayments and coinsurance.
• Create and maintain the Patient Access schedule for the location.

Skills

Customer service

Communication skills

Leadership

Flexibility/hours

Education

High School Diploma or GED

2–4 year college degree

Tools

Word

Excel

Outlook

Job description

Intuitive Health invites applications for the Lead Patient Access Advocate at the Temple location. This full-time role runs Monday to Friday, 8am–5pm, guiding the Patient Access team, optimizing workflows, and ensuring compliant processes.

The position requires at least 2 years in a medical office and supervisory experience, with flexibility for shift coverage. Strong communication and customer-service focus are essential to maintain a welcoming environment.