Patient Access Advocate - Front Desk & Engagement Pro

Intuitive Health; Hilton Head Island (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for full-time day shifts. You will greet patients, assist with registration, verify insurance, collect payments, and support a smooth patient flow in a healthcare setting.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced environment, with attention to confidentiality and accuracy.

Qualifications

• High school diploma or GED required.
• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments per guidelines.
• Facilitate patient flow by notifying staff of arrivals and delays, and keep patients informed.

Skills

Customer service

Interpersonal skills

Multitasking

Computer literacy

Education

High school diploma or GED

Job description

Intuitive Health is seeking a Patient Access Advocate for full-time day shifts. You will greet patients, assist with registration, verify insurance, collect payments, and support a smooth patient flow in a healthcare setting.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced environment, with attention to confidentiality and accuracy.