Patient Access Lead – Staffing, Training & Quality

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 55,000 - 90,000; Full time

Job summary

Penn Medicine is actively seeking a Patient Access leadership role to provide training and mentorship across all areas of Patient Access. The position involves maintaining daily staff schedules and quality outcomes reporting, and supporting departmental management in developing and monitoring quality initiatives.

The role requires effective communication with Associates, Patients, Physicians, and other health care team members, ongoing professional development, and a proactive, collaborative

Qualifications

• H.S. Diploma or GED required.
• 3 years hospital registration or office experience required.

Responsibilities

• Provide training and mentorship across all areas of Patient Access.
• Maintain daily staff schedules and quality outcomes reporting.
• Support departmental management in the development and monitoring of quality initiatives.
• Communicate effectively with Associates, Patients, Physicians, family members and other health care team members.
• Pursue professional development to maintain current knowledge base.
• Demonstrate professional demeanor, leadership, and proactive problem-solving in daily operations.

Education

H.S. Diploma/GED

Job description

Penn Medicine is actively seeking a Patient Access leadership role to provide training and mentorship across all areas of Patient Access. The position involves maintaining daily staff schedules and quality outcomes reporting, and supporting departmental management in developing and monitoring quality initiatives.

The role requires effective communication with Associates, Patients, Physicians, and other health care team members, ongoing professional development, and a proactive, collaborative