Patient Access Supervisor - Team Leader

UofL Health, Inc.; Louisville, Northern (KY, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

UofL Health, Inc. is seeking a Patient Access Supervisor to oversee pre-registration and registration for inpatient, outpatient, and ER encounters.

You will ensure accurate demographics, signatures, and third-party payer requirements are met, while training staff and maintaining excellent customer service across all departments involved in patient access. The role requires leadership, attention to detail, and the ability to work in a fast-paced hospital setting, coordinating with the Patient

Qualifications

• Must have high school diploma or equivalent.
• PC literacy and ability to type 30 wpm with high accuracy.
• Excellent organizational and written communication skills.

Responsibilities

• Determine staff work assignments and monitor performance.
• Ensure accurate patient demographics, eligibility, and insurance data.
• Oversee staff scheduling, training, and disciplinary actions as needed.
• Conduct staff meetings and promote teamwork and customer service.
• Educate patients/families on financial counseling and collections at point of service.

Skills

Typing 30 wpm

Excellent communication

Team player

Critical thinking

Multi-tasking

Education

High School Diploma or equivalent

Tools

PC literacy

Job description

UofL Health, Inc. is seeking a Patient Access Supervisor to oversee pre-registration and registration for inpatient, outpatient, and ER encounters.

You will ensure accurate demographics, signatures, and third-party payer requirements are met, while training staff and maintaining excellent customer service across all departments involved in patient access. The role requires leadership, attention to detail, and the ability to work in a fast-paced hospital setting, coordinating with the Patient