Patient Access Lead - Shift Supervisor & Data Advocate

UPMC; Cranberry Township (Butler County); On-site; USD 60,000 - 80,000; Full time

Job summary

UPMC Northwest is seeking a full-time Access Lead to oversee patient registration and lead daily operations at our Cranberry Township location, with a primary shift 3:00 pm–11:30 pm and rotating weekends/holidays. You will coordinate staff guidance, ensure data accuracy, and advocate for efficient patient access and billing processes.

The role requires directing teams, ensuring adherence to UPMC policies, and maintaining effective communication with clinical and administrative colleagues to

Responsibilities

• Lead daily operations of the designated work area and supervise staff.
• Coordinate training and orientation for new staff.
• Monitor patient flow, workload changes, and staffing levels.
• Verify and update patient demographics and insurance information.
• Support and facilitate financial matters related to billing and reimbursements.

Job description

UPMC Northwest is seeking a full-time Access Lead to oversee patient registration and lead daily operations at our Cranberry Township location, with a primary shift 3:00 pm–11:30 pm and rotating weekends/holidays. You will coordinate staff guidance, ensure data accuracy, and advocate for efficient patient access and billing processes.

The role requires directing teams, ensuring adherence to UPMC policies, and maintaining effective communication with clinical and administrative colleagues to