Patient Access Lead — Rotating Shifts

R1-Rc; Owasso (OK); On-site; USD 26,000 - 33,000; Full time

Job summary

R1 RCM Inc. in Owasso, OK, is seeking a Patient Access role to support operations across day, evening, and night shifts. You will ensure the team meets production standards, deliver excellent patient service, and manage daily workflows in registration and billing systems.

Ideal candidates have at least 4 years of experience and a high school diploma. The role emphasizes confidentiality, collaboration with other departments, and staff development of Patient Access personnel.

Qualifications

• High School - equivalent experience will be considered.
• Minimum of 4 years of experience.
• Base pay range is $18.90–$23.62 per hour for this US-based position.

Responsibilities

• Support team success and professional development.
• Ensure production standards, deadlines, and work schedules are met.
• Provide superior customer service to patients and address concerns.
• Maintain confidentiality of management discussions and information.
• Complete daily worklists in registration and billing systems.
• Assist in selection, training, and development of Patient Access staff.

Skills

Customer service

Team coordination

Communication

Confidentiality

Multitasking

Education

High School Diploma or equivalent

Tools

Registration systems

Billing systems

Job description

R1 RCM Inc. in Owasso, OK, is seeking a Patient Access role to support operations across day, evening, and night shifts. You will ensure the team meets production standards, deliver excellent patient service, and manage daily workflows in registration and billing systems.

Ideal candidates have at least 4 years of experience and a high school diploma. The role emphasizes confidentiality, collaboration with other departments, and staff development of Patient Access personnel.