Patient Access Lead — Registration & EHR Expert

SSM Health; St. Louis (MO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career development opportunities

Collaborative team environment

Job summary

SSM Health Cardinal Glennon Children's Hospital is seeking a Patient Access Representative to join a high-energy, fast-moving team in St. Louis, MO.

You will handle patient registration, work with electronic health records, and communicate health insurance terminology while providing excellent service to patients and families. The role requires attention to detail, teamwork, and strong communication as you support nurses and front-line staff in urgent admissions and patient flow.

Qualifications

• Experience with patient registration, EHR systems, and health insurance terminology is required.
• Must possess strong computer proficiency and exceptional customer service skills.
• Two years' experience is typical for this role.

Responsibilities

• Leads or coordinates shift operations of assigned activities, resources, and staff.
• Performs the duties of a Patient Access Representative.
• Monitors and reports compliance with policies and procedures.
• Oversees orientation and training of assigned associates.

Skills

Patient registration

Electronic Health Records

Health insurance terminology

Computer proficiency

Customer service

Education

High School diploma/GED

10 years of work experience

Job description

SSM Health Cardinal Glennon Children's Hospital is seeking a Patient Access Representative to join a high-energy, fast-moving team in St. Louis, MO.

You will handle patient registration, work with electronic health records, and communicate health insurance terminology while providing excellent service to patients and families. The role requires attention to detail, teamwork, and strong communication as you support nurses and front-line staff in urgent admissions and patient flow.