Patient Access Lead: Registration & Billing

University Medical Center; Shelbyville (KY); On-site; USD 25,000 - 33,000; Full time

Job summary

University Medical Center is seeking a Patient Access Coordinator for its Shelbyville facility. This role oversees registration, referrals, precertification, insurance verification and co-pay collection, ensuring a positive first impression for patients and families.

Responsibilities include developing systems to monitor registration accuracy, coordinating with departments, and training staff while maintaining HIPAA compliance and customer service standards.

Qualifications

• Two years of relevant patient access experience (required).
• High School Diploma or GED/Equivalent required.

Responsibilities

• Oversee patient registration, referrals, and pre-authorizations to ensure timely cash flow.
• Verify insurance and collect co-pays while delivering excellent customer service.
• Develop, monitor, and report KPIs for Patient Access to senior management.

Skills

Customer service

Registration

Insurance verification

Pre-authorization

Team leadership

Education

High School Diploma or GED

Job description

University Medical Center is seeking a Patient Access Coordinator for its Shelbyville facility. This role oversees registration, referrals, precertification, insurance verification and co-pay collection, ensuring a positive first impression for patients and families.

Responsibilities include developing systems to monitor registration accuracy, coordinating with departments, and training staff while maintaining HIPAA compliance and customer service standards.