Patient Access Coordinator — Front End & Revenue Cycle Lead

University Medical Center, Inc.; United States; On-site; USD 42,000 - 65,000; Full time

Job summary

University Medical Center, Inc. in Louisville, KY is seeking a Patient Access Coordinator to oversee revenue cycle activities related to patient registration, insurance verification, precertification, and co-pay collection, ensuring accurate front-end operations and a positive first impression for patients and families.

You will train staff, monitor KPIs, ensure HIPAA compliance, and collaborate across departments to support financial goals and high-quality patient service.

Qualifications

• Two years of relevant patient access experience.
• High School Diploma or equivalent required.
• Must be dependable, professional and a team player.

Responsibilities

• Maintain and oversee patient registration coordination to ensure effective cash flow through registrations, verifications, pre-authorizations, collections and referrals.
• Develops, monitors and trends KPIs for Patient Access and reports findings to senior management.
• Facilitate communication between departments and PA management regarding front end operations issues.
• Monitors service volume and timeliness and plans staff accordingly.
• Ensure compliance with policies, HIPAA and third-party payer requirements.

Skills

Dependable

Team player

Critical thinking

Strong communication

Multi-tasking

Education

High School Diploma or equivalent

Job description

University Medical Center, Inc. in Louisville, KY is seeking a Patient Access Coordinator to oversee revenue cycle activities related to patient registration, insurance verification, precertification, and co-pay collection, ensuring accurate front-end operations and a positive first impression for patients and families.

You will train staff, monitor KPIs, ensure HIPAA compliance, and collaborate across departments to support financial goals and high-quality patient service.