Patient Access Lead: Front Desk & Revenue Coordination

University Medical Center, Inc.; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

UofL Health in Louisville, KY is seeking a Patient Access Coordinator to oversee patient registration, referrals, pre-certification, insurance verification, and co-pay collections, shaping the first impression of our services.

You will train staff, monitor KPIs, coordinate across departments, ensure policy compliance including HIPAA, and support front-end operations to meet financial goals, while maintaining excellent customer service.

Qualifications

• Two years of patient access experience required.
• High School Diploma or equivalent required.

Responsibilities

• Oversee patient registration and insurance verification workflow.
• Develop, monitor and improve accuracy and timeliness of registrations.
• Track KPIs and report findings to senior management.
• Coordinate front-end operations across departments.
• Provide staff training and guidance for Patient Access.
• Ensure compliance with policies and HIPAA requirements.

Skills

Dependable

Professional

Team player

Critical thinking

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Job description

UofL Health in Louisville, KY is seeking a Patient Access Coordinator to oversee patient registration, referrals, pre-certification, insurance verification, and co-pay collections, shaping the first impression of our services.

You will train staff, monitor KPIs, coordinate across departments, ensure policy compliance including HIPAA, and support front-end operations to meet financial goals, while maintaining excellent customer service.