Patient Access Lead – Pain Management Anesthesiology

ECU Health

Greenville (NC)

On-site

USD 23,000 - 34,000

Full time

9 days ago

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Job summary

ECU Health is seeking a Registration Specialist to manage pre-registration and financial clearance for outpatient and inpatient services. You will collect demographic and financial data to help ensure payment by third-party payers or patients, verify insurance, coordinate referrals, and secure authorizations.

The role acts as the primary liaison for patients receiving professional and hospital services, supporting smooth admissions and patient experiences.

Qualifications

High School Diploma or GED required.
Associate or Bachelor’s degree preferred.
2–4 years of Registration, Scheduling and Insurance Authorization experience in a healthcare setting.
5 years of customer service experience.
Excellent communication, detail orientation, organization and multitasking skills.
Proficient with Microsoft Office (Outlook, Word and Excel).
Experience with EPIC and medical office workflows.
Insurance verification experience.

Responsibilities

Handle pre-arrival duties related to pre-registration and financial clearance for outpatient and inpatient services.
Collect demographic and financial data to help ensure hospital bills are paid by third parties or patients.
Verify insurance eligibility, coordinate referrals, and secure authorizations.
Serve as the primary liaison for patients receiving professional and hospital services.