Patient Access Lead — Registration & Insurance Expert

ECU Health; Greenville (NC); Presencial; USD 24 000 - 35 000; Tempo integral

Resumo da oferta

ECU Health is seeking a Patient Access Specialist to serve as a knowledge resource and supervisor for registration activities. The role covers patient reception, insurance verification, financial counseling, cash collections, chart reconciliation and discharge coordination.

The ideal candidate has 4–5 years in registration/insurance verification with EPIC or similar EHR systems and excellent communication skills. Monday–Friday schedule with full-time coverage at ECU Health.

Qualificações

• High School or GED required; associate or bachelor degrees preferred.
• 4-5 years of registration/insurance verification and scheduling in EPIC or other EHR.
• Customer service experience required; associates can substitute for 2 years.

Responsabilidades

• Supervise staff and assist management in registration-related tasks.
• Support patient reception, face-to-face registration and insurance verification.
• Provide financial counseling and handle cash collections.
• Reconcile charts and assist with patient discharge processes.
• Serve as liaison for patients receiving professional and hospital services.

Conhecimentos

Communication skills

Multitasking

Organizational skills

EPIC experience

Formação académica

High school diploma or GED

Associate degree preferred

Bachelor's degree preferred

Ferramentas

EPIC EHR

Descrição da oferta de emprego

ECU Health is seeking a Patient Access Specialist to serve as a knowledge resource and supervisor for registration activities. The role covers patient reception, insurance verification, financial counseling, cash collections, chart reconciliation and discharge coordination.

The ideal candidate has 4–5 years in registration/insurance verification with EPIC or similar EHR systems and excellent communication skills. Monday–Friday schedule with full-time coverage at ECU Health.