Patient Access Operations Lead

Guidehouse; Birmingham (AL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Personal and Company Paid Holidays

401(k) Retirement Plan

Life Insurance & Disability Coverage

Tuition Reimbursement & Learning

Job summary

Guidehouse is seeking a Registration Specialist to manage workflow for the assigned area, handling pre-registration and point-of-service registration for inpatients, outpatients, and ED patients. You will assess patient financial status and collect deposits as required, ensuring complete and accurate information for reimbursement.

Responsibilities include training new staff, maintaining multiple systems, handling inquiries, and ensuring compliance with insurance rules and regulations.

Qualifications

• High School Diploma or equivalent.
• 8 years relevant healthcare experience in billing, collections, and patient registration.

Responsibilities

• Manage the workflow of the assigned area.
• Assist with training new team members.
• Obtain complete and accurate demographic and financial information from patients and sources.
• Obtain required signatures on consents and insurance forms.
• Enter data in computer systems and document incomplete admissions/registrations.
• Maintain multiple computer systems and positive customer service.
• Answer phone calls and assist callers per script.
• Complete all shift duties timely and accurately.
• Comply with safety regulations and policies.
• Notify patients about insurance coverage issues and co-pays.
• Review physician orders for completion and accuracy.
• Complete Medicare compliance tasks and ABN when needed.
• Know Federal, State and Local insurance laws.

Skills

Healthcare billing

Patient registration

Communication skills

Data entry

Customer service

Education

High School Diploma

Tools

EHR systems

Job description

Guidehouse is seeking a Registration Specialist to manage workflow for the assigned area, handling pre-registration and point-of-service registration for inpatients, outpatients, and ED patients. You will assess patient financial status and collect deposits as required, ensuring complete and accurate information for reimbursement.

Responsibilities include training new staff, maintaining multiple systems, handling inquiries, and ensuring compliance with insurance rules and regulations.